Our team of specialists supports you not only in the planning and assembly of your system, but with all faults in its operation and with all questions or problems that you might have regarding the system.
Depending on the service contract you have, we are at your disposal round the clock, 7 days a week. In most cases we are able to help you directly via the hotline, whether you need advice or whether we need to access your system online.
Modernising existing systems
Should you wish to modernise your existing system, we would be glad to advise you on the various possibilities that would suit your requirements.
In such cases please contact Mr. Peter Schröder at schroederp@duerkopp.com
Software support
» Windows NT from Version 4.0
» Windows 2000
» Windows XP
» MS-DOS
» Novell Netware
» Oracle
» Microsoft SQL
Hardware support
» Server
» Radio networks
» Workstation
» Siemens and Mitsubishi PLC networks
Contract customers/service contracts
Agreeing an individual service contract with us, ensures that you receive exactly the services that you require. You get your own telephone number to call at Dürkopp and will receive support at times when it is crucial for you – whether via the hotline or directly on your system.
On-site service
Should we not be able to help you on the telephone, our service technicians will help you on site.
